One of the most complex territorial crisis management projects ever marked FiloComunicazione's successful debut in the Italian market in 1996. The time taken to manage this emergency, under the constant glare of the worldwide media spotlight, was four months.
Today, however, every organisation must be aware of the existence of a crisis, be it large or small, within the space of a few hours and in the limitless context of the global network. The Internet is both an increasing cause of crisis and a potential tool to accelerate and simplify solutions to these emergencies.
Being prepared and developing immediate operational readiness and commitment are fundamental skills we bring to the table, to support our clients and prepare them to handle any crisis. We assist in the preparation of protocols and help guide all stakeholders within the organisation, allowing them to manage relations with the information media and all those impacted by the crisis and its repercussions.